Wodonga Chamber of Commerce
Anna Design Jewellery
Marguerite is an energetic, motivated and future focused individual.
She is absolutely passionate about retail and creating positive experiences - whether it be customer service, training programs or business consultancy.
Talented and dedicated, she is quite simply, dynamite. Marguerite’s personal style and presentation is alluring, and she has the presence and personality to immediately put you at ease. She delivers fast paced, engaging, entertaining and relevant presentations that are ‘bang on trend’.
I was also able to observe Marguerite’s advanced relationship building and stakeholder management skills up close, and would have no doubt in her ability to deliver a vast array of business training.
Particularly impressive was Marguerite’s ability to connect with specific business owners through personal visits to their premises prior to the training delivery. She truly was prepared to go the extra mile and represented excellent value for our local retailers.
Marguerite’s professionalism paired with her overwhelmingly
diverse knowledge of customer service and retail experience made
her an exceptional choice as a retail consultant.
Marguerite consulted for my business Anna Design for two years. She was an integral part of launching my new store and collections. Specifically, Marguerite worked hard to create a set structure in Anna Design by training staff, motivating them and developing an innovative and infectious work place. She engaged with the staff one on one and ensured that everyone felt comfortable to approach customers and answer questions.
Through her use of incentives, Marguerite was able to motivate my staff resulting in a substantial increase in sales and a sense of achievement and pride within the store. Marguerite’s commitment, passion and hands on approach was inspiring and created a superior customer service experience within the store. Without Marguerite, Anna Design would not be the successful brand that it is today.
Marguerite is highly professional and competent
with an engaging personality.
Over a number of years I have had the pleasure of working with and alongside Marguerite. Over 15 years ago we worked together growing and developing a national retail business.
Through that time I found her to be inspiring, challenging and driven to get the job completed in a professional way, focused on always striving for “best practice”.
From that time I have successfully recommended her as a consultant for projects across a number of businesses. I have done so due to her extensive experience within the training and retail world.
She has great insight into the needs and outcomes of a project and is able to work alongside all the stakeholders to ensure a successful delivery. In short I would highly recommend her to any business lucky enough to engage her services.
Marguerite is one in a million!
I first met Marguerite 12 years ago when I went for an interview with her. Luckily I got the job!
From that day on Marguerite has been a great coach and mentor, someone who has inspired and motivated me. Marguerite has always given me great advice throughout my career and has been someone I have often turned to.
I can truly say that everything I learnt from Marguerite about retail, visual merchandising, customer experience and operations has enabled me to go on and grow into new opportunities.
Through my career advancement from Area, Regional and National roles within the Pretty Girl Fashion Group and Specialty Fashion Group Companies and now into my role with Officeworks I know that Marguerite's mentoring has definitely assisted me in becoming the highly skilled and successful retailer I am today.